Privacy Policy
Your privacy matters to us. This policy explains how Mehta Telecom Private Limited (Kensha Mobiles) collects, uses and protects your information.
1. Who We Are
Mehta Telecom Private Limited, operating under the brand Kensha Mobiles, is a mobile retail company with 42+ stores across the region. We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
When you interact with us — in-store, through our website, or via social media — we may collect:
- Personal identification information (name, phone number, email address)
- Purchase history and product preferences
- EMI / financing application details (processed by third-party financial partners)
- Device information when you visit our website (IP address, browser type)
- Communication records when you contact us via WhatsApp, social media or in-store
3. How We Use Your Information
We use the information we collect to:
- Process your purchases and provide after-sales support
- Assist you with warranty claims and product queries
- Send you relevant product updates, offers or service notifications (only with your consent)
- Improve our website experience and store services
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell or rent your personal data to third parties. We may share information with:
- Brand partners (Samsung, OnePlus, etc.) only when required for warranty or service processing
- Banking & fintech partners for EMI processing — governed by their own privacy policies
- Legal authorities if required by law or court order
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.
7. Third-Party Links
Our website and social media profiles may contain links to third-party websites (including Linktree, Instagram, Facebook). We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies independently.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us directly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Mehta Telecom Private Limited (Kensha Mobiles)
Instagram: @kensha_mobiles_official
Facebook: facebook.com/mehtatelecom01
Linktree: linktr.ee/mehtakensha